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Reply from the village

Dear, We appreciate your feedback on your stay at Yelloh! Village Le Jard. We are pleased to hear that you found the facilities and accommodation to be great. Your comments about the quality of the information and the infrastructure are particularly valued. We are aware that the quality of the rental unit and the sports infrastructures could be improved. We take all your feedback into consideration to continuously enhance our services and ensure a pleasant stay for all our guests. Thank you for your valuable input.   The Yelloh! Village Le Jard Team!

Reply from the village

Dear Mister or Madam,  Thank you for taking the time to share your feedback about your stay at Yelloh! Village Le Jard. We are delighted to hear that you had a very good experience. Your satisfaction is our top priority, and we appreciate your positive comments. We are committed to maintaining the high standards that make our camping a paradise for nature and outdoor enthusiasts. Your feedback helps us ensure that every guest enjoys a memorable stay in our beautiful setting by the Atlantic Ocean. We look forward to welcoming you back for another enjoyable vacation.   The team at Yelloh! Village Le Jard

Reply from the village

Dear Mister or Madam, Thank you for taking the time to share your feedback about your stay at Yelloh! Village Le Jard. We appreciate your positive comments and are committed to ensuring that all our guests have a pleasant experience. We understand that the absence of a lifeguard at the swimming pool and the incidents involving reserved beds can be frustrating. We take these matters seriously and will ensure that our staff is attentive to these issues to prevent any future inconveniences. Your feedback is invaluable to us as we strive to maintain high standards of service and hospitality. We look forward to welcoming you back for another enjoyable stay.   The team at Yelloh! Village Le Jard

Reply from the village

Dear Mister or Madam, Thank you for taking the time to share your feedback about your stay at Yelloh! Village Le Jard. We are delighted to hear that you found the site clean and the facilities in good order. Your positive comments about the friendliness and helpfulness of our staff, as well as the reasonable prices in our shop and snack bar, are greatly appreciated. We are glad that your overall experience was pleasant and that you would consider returning. We will ensure that your feedback is taken into account to maintain the high standards you have experienced. We look forward to welcoming you back for another enjoyable stay.   The team at Yelloh! Village Le Jard

Reply from the village

Dear Mister or Madam, Thank you for sharing your positive experience at Yelloh! Village Le Jard. We are delighted to hear that you enjoyed your stay and found the pool area to be excellent, clean, and well-maintained. Your feedback about our friendly and helpful staff is greatly appreciated, as their dedication is key to ensuring a pleasant stay for all our guests. We are glad that the lodge met your needs and that you had a lovely time. We look forward to welcoming you back for another memorable vacation in the future.   L'équipe du Yelloh! Village Le Jard

Reply from the village

Dear Mister or Madam, Thank you for taking the time to share your feedback about your stay at Yelloh! Village Le Jard. We are delighted to hear that you found the site very well kept and that the accommodation was great and well equipped. Your comments about the seating in the pool and bar area are greatly appreciated. We understand that the entertainment schedule may have been affected by the French bank holiday, and we appreciate your suggestion for midweek activities during the British school holidays. Your feedback is valuable to us as we strive to enhance the experience for all our guests.   The team at Yelloh! Village Le Jard

Reply from the village

Thank you very much for taking the time to share your feedback. We’re delighted to hear that you overall enjoyed your stay with us. We’re sorry to learn that our facilities for teenagers did not fully meet your expectations. Your comments are very valuable, and we will certainly take them into account as we continue improving our activities and services for families with older children. We truly hope to have the pleasure of welcoming you again whether with teenagers or younger children for an even more enjoyable experience. The Jard campsite team

Reply from the village

Hello, Thank you for taking the time to share your detailed review. We sincerely regret that your stay did not meet your expectations, and we have taken note of all your comments. The renovation of certain facilities (play areas, roads, green spaces, etc.) is part of our improvement plans, which we are implementing gradually each year, according to priorities and possibilities. Your feedback helps us to better target what matters to our holidaymakers. Regarding the shop, we are sorry that you were unable to find certain basic products. We fully understand the desire to be able to buy fresh bread on site. For your information, bread is available every morning along with pastries, milk and other items for a simple breakfast, and we will review the situation with our supplier to improve the range and supply. Thank you again for your honesty: it helps us to continue to improve. Kind regards, The Camping du Jard team

Reply from the village

Thank you for your kind words about our campsite and accommodation. We are sorry to hear about the delay in your deposit refund and the lack of response to your email. Please rest assured that we take this matter seriously. Could you kindly contact our reception team directly or provide your booking details so we can investigate and resolve this as quickly as possible? We apologize for the inconvenience and appreciate your patience. Best regards, The Camping du Jard Team

Reply from the village

Thank you very much for your wonderful feedback. We’re delighted that you enjoyed the newer area of the campsite and appreciated the modern, well-spaced accommodations. It’s great to hear that the pool and lazy river were highlights for you and your family, and that you enjoyed the evening entertainment and the free shuttle to the town. We are proud to maintain high standards and it’s rewarding to know that our efforts make a difference compared to other companies. We look forward to welcoming you back to Camping du Jard and Yelloh Village for another memorable holiday! Best regards, The Camping du Jard Team

Reply from the village

Thank you very much for your kind words about your stay at Le Jard. We’re delighted to hear you enjoyed your time with us. We sincerely apologize for the inconvenience caused by the keys not being left at reception for your late arrival. We’re glad our manager was available to assist you and that you were still able to access your caravan smoothly. We appreciate your understanding and hope to welcome you back soon for another enjoyable stay. Best regards, The Camping du Jard Team

Reply from the village

Thank you very much for your kind words. We’re delighted to hear that our staff were helpful and attentive, and that you enjoyed the facilities and location. We hope to welcome you back soon for another great stay at Camping du Jard. Best regards, The Camping du Jard Team

Reply from the village

Thank you Mark for your detailed feedback. We’re glad to hear you and your family enjoyed the pools, entertainment, and the tasty takeaway food. It’s great to know that our staff made a positive impression and that the shop met your needs. We appreciate your comment about the river sides and the bedroom size. Safety and comfort are very important to us, and we will share your observations with the relevant teams to look into possible improvements. We look forward to welcoming you back for another enjoyable stay! Camping du Jard team

Reply from the village

Thank you Merran for taking the time to share your experience following your second stay at Le Jard. We're very pleased to hear that you enjoyed the pool area and the improvements to the bar. That said, we’re truly sorry to hear that this year’s entertainment did not meet your expectations, especially after the positive impression left last year. We value your loyalty and your honesty, and we’ll certainly pass your comments along to our entertainment team to help us improve. We hope you might reconsider and give us another opportunity to offer you a more satisfying experience in the future. Camping du Jard team

Reply from the village

Thank you Ian for your kind words! We’re glad to hear you had a good time and enjoyed your stay with us. It’s always a pleasure to welcome happy guests, and we hope to see you again soon for another great experience. Camping du Jard team

Reply from the village

Thank you for your feedback Lucy. We’re glad you enjoyed the site itself, though we’re sorry the weather didn’t cooperate during your stay. We understand how disappointing it can be when certain activities and services wind down at the start of September. Your comments about indoor options and the early closure of facilities are noted and will be shared with our team for future improvements. We appreciate you taking the time to share your thoughts, and we hope to welcome you again ! Camping du Jard team